Manufacturers & retailers FAQs

  • How can I get my products tested for gluten?

    It is recommended that you use a UKAS accredited laboratory for testing. To find an accredited laboratory please visit the UKAS website. Information on the recommended tests can be found by visiting our Gluten TestingWhen food products are tested for gluten. page.

  • How can I prevent contamination of gluten-free foods?

    Cross contaminationWhen food that is gluten-free comes into contact with food that has gluten in it, and so is no longer gluten-free. can occur in storage, preparation and serving. Here are some tips to help prevent the problem occurring:

    • gluten-freeWhen a food has less than 20 parts per million (ppm) of gluten so it is safe for people with coeliac disease to eat. foods must never be prepared on a wheat-floured surface or in a floury atmosphere
    • wash down surfaces before preparing glutenA protein that is found in the cereals wheat, barley and rye. -free food
    • wash hands before handling gluten-free food (especially after other food preparation)
    • use separate utensils, for example, a separate toaster for gluten-free bread; separate bread boards; separate containers for butter, margarine, chutney, pickle, jam etc, as knives can transfer crumbs from regular bread
    • cook and serve gluten-free foods in separate dishes
    • do not deep-fry gluten-free foods in oil which has been used for foods that contain gluten such as batters or breadcrumb coatings.

    Our catering toolkit and catering training module contain information about contamination.

  • How can I find out what foods I can eat?

    We publish an annual Food and Drink DirectoryOur annual Directory of gluten-free food and drink which manufacturers voluntarily submit to. which lists thousands of foods you can eat, and a gluten-freeWhen a food has less than 20 parts per million (ppm) of gluten so it is safe for people with coeliac disease to eat. checklist which are free to Members. You can order publications from our online shop.

  • How can I find a distributor for my gluten-free products?

    There are numerous information sources which you can access for further information about potential distribution channels, both online and in print.  Try The Grocer or Checkout Magazine.  

    Some of the major trade shows in the UK can also be a useful source of information and contacts.

  • How do I get my products into the Food and Drink Directory?

    If your products meet our criteria, they can be listed in our Food and Drink DirectoryOur annual Directory of gluten-free food and drink which manufacturers voluntarily submit to. . The Directory lists around 10,000 food and drink products.

    Inclusion in the Directory is free of charge. The Directory is printed annually and updates are provided to Members on a monthly basis. These not only include deleted items which are no longer gluten-freeWhen a food has less than 20 parts per million (ppm) of gluten so it is safe for people with coeliac disease to eat. , but also additional products which are new on the market. Please contact fdd@coeliac.org.uk for the correspondence detailing how to submit your products. You can also buy a copy of this years Food and Drink Directory from our shop.

  • How do I get my gluten-free products listed for prescriptions?

    The ACBSThe Advisory Committee of Borderline Substances is responsible for deciding what products go onto the presciptions list. (Advisory Committee on Borderline Substances) is a non-departmental public body, owned by the Department of Health. Its job is to recommend to GPsGeneral Practitioner, or local doctor what products which are not drugs or medical devices can be prescribed to patients.
     
    If you want to have your product listed on the prescribable list, it must be approved by the ACBS Committee. The products do not need ACBS approval to be sold in the UK, but they cannot be prescribed by a GP without ACBS approval.

    You can find further information on the NICENational Institute for Health and Clinical Excellence - an independent organisation responsible for providing national guidance on promoting good health and preventing and treating ill health. NICE had produced a clinical guideline on the recognition and assessment of coeliac disease. website.

  • Can I use oats in my products?

    Most people with coeliac diseaseA condition where a person is unable to eat gluten as it makes their body attack itself. can eat oats but the main problem is that many of them are contaminated with wheat, rye or barley during processing. A very small number of people are still sensitive to pure oats. There are however, a very small number of people with coeliac disease who may still be sensitive to pure, uncontaminated oat products. Oats and oat products that are not contaminated are listed in the Oats chapter of our current Food & Drink Directory.Visit our labelling legislation page for information on the labelling of oats.

  • I'm thinking of setting up a business making gluten-free products, how can you help?

    We can help by providing you with up-to-date information on the gluten-freeWhen a food has less than 20 parts per million (ppm) of gluten so it is safe for people with coeliac disease to eat. market.  We can refer you to appropriate agencies for advice on legislation and labelling, quality control and glutenA protein that is found in the cereals wheat, barley and rye. -testing.  We produce a range of resources for people on a gluten-free diet and these are useful when you come to promoting your business to the gluten-free community.  For more information see our Media pack or contact our commercial team.

  • Is coeliac disease the same as an allergy to wheat?

    Coeliac diseaseA condition where a person is unable to eat gluten as it makes their body attack itself. is not the same as an allergy to wheat. Coeliac disease is an autoimmuneA reaction to a trigger which causes the body to attack itself. disease, which means that the body produces antibodiesExist in the blood and are used by the immune system to attack viruses or bacteria. that attack its own tissues. For people with coeliac disease this attack is triggered by glutenA protein that is found in the cereals wheat, barley and rye. , a protein found in wheat, rye and barley. Some people with coeliac disease are also sensitive to oats. Our sections on coeliac disease and the gluten-freeWhen a food has less than 20 parts per million (ppm) of gluten so it is safe for people with coeliac disease to eat. diet and lifestyle include a lot of information which you may find useful.

  • What does 'gluten-free' really mean?

    The term 'gluten-freeWhen a food has less than 20 parts per million (ppm) of gluten so it is safe for people with coeliac disease to eat. ' implies no glutenA protein that is found in the cereals wheat, barley and rye. , but in practice it is not possible to test for a zero level of gluten. Research has shown that people with coeliac diseaseA condition where a person is unable to eat gluten as it makes their body attack itself. are able to safely tolerate a very small amount of gluten. As a result low levels of gluten are allowed in products that are labelled gluten-free.

  • How can Coeliac UK help promote my product?

    With a growing MembershipIf you have been diagnosed with coeliac disease then you can become a Member of Coeliac UK. of around 55,000 people, we will give you access to a large proportion of the diagnosed coeliac community.  We can help you promote your products through our print and electronic services and face to face through our highly popular Food Fairs around the country. For more information see our Media pack or contact our commercial team. 

  • How can I use the Crossed Grain symbol?

    The Crossed Grain SymbolOur licensed symbol which manufacturers buy to display on gluten-free food. is known globally as the symbol for gluten-freeWhen a food has less than 20 parts per million (ppm) of gluten so it is safe for people with coeliac disease to eat. food.  As owners of the trademark in the UK and the European Community, we license the symbol to manufacturers, distributors and retailers to use on their glutenA protein that is found in the cereals wheat, barley and rye. -free products and promotional material.  We also help you to promote your products to consumers.  Find out more about Licensing or contact our commercial team. 

  • Is there a guideline on coeliac disease for Scotland?

    Not yet.  The National Institute for Health and Clinical Excellence (NICENational Institute for Health and Clinical Excellence - an independent organisation responsible for providing national guidance on promoting good health and preventing and treating ill health. NICE had produced a clinical guideline on the recognition and assessment of coeliac disease.) published the new guideline on the recognition of coeliac diseaseA condition where a person is unable to eat gluten as it makes their body attack itself. in children and adults in England and Wales on 27 May 2009. However in Scotland, the Scottish Intercollegiate Guidelines Network (SIGN) who develop guidelines for the National Health Service (NHSNational Health Service) in Scotland, have not yet produced guidelines on coeliac disease.

  • What is coeliac disease and dermatitis herpetiformis?

    Coeliac diseaseA condition where a person is unable to eat gluten as it makes their body attack itself. is an autoimmuneA reaction to a trigger which causes the body to attack itself. disease, which means that the body produces antibodiesExist in the blood and are used by the immune system to attack viruses or bacteria. that attack its own tissues. This disease is triggered by glutenA protein that is found in the cereals wheat, barley and rye. , a protein found in wheat, barley and rye. Some people with coeliac disease are also sensitive to oats. Dermatitis herpetiformisUsually shortened to DH, this is a form of coeliac disease where the skin is affected with small blisters. is a skin rash found in coeliac disease. Read more about coeliac disease on our main site.

  • Can I use spelt in my products?

    Spelt is an ancient strain of wheat and is not suitable for people with coeliac diseaseA condition where a person is unable to eat gluten as it makes their body attack itself. .

  • How should malt extract be labelled?

    Malt extract or flavouring is a common ingredient which can be made from barley and contains low levels of glutenA protein that is found in the cereals wheat, barley and rye. . Barley malt extractIs widely used in a food as a flavour enhancer. It depends on the quantity used as to whether or not people with coeliac disease can eat food that contains it. must be listed in the ingredients list in line with the allergenSomething which causes an allergic reaction. labelling legislation. Malt extract can also be made from maize or rice in which case it does not contain gluten.

  • What about ingredients that are derived from wheat and barley?

    There are some ingredients which are made from a cereal containing glutenA protein that is found in the cereals wheat, barley and rye. but the grain does not have to be listed on the ingredients list. This is because the level of processing has removed the gluten. The European Commission has worked with the European Food Safety Authority (EFSAEuropean Food Safety Authority - conducts risk assessments regarding food safety for the EU, and provides independent scientific advice.) to develop a list of these ingredients which are exempt from the allergenSomething which causes an allergic reaction. labelling legislation.The following ingredients are safe for people with coeliac diseaseA condition where a person is unable to eat gluten as it makes their body attack itself. ;

    • glucose syrups made from wheat or barley, including dextrose
    • wheat-based maltodextrins
    • distilled ingredients made from cereals which contain gluten, for example, alcoholic spirits

  • Where can I find out more about allergen labelling?

    Our section on labelling legislation contains a lot of information about how to label food products. Additional information can be found on the Food Standards Agency website.

  • What is Codex wheat starch?

    This is a specially processed wheat starch which has a level of glutenA protein that is found in the cereals wheat, barley and rye. within the Codex standardThe standard by which gluten-free foods are measured. All gluten-free products need to get to below a certain limit to be considered either gluten-free or very low gluten. . The Codex wheat starchA specially manufactured kind of wheat starch that has been washed to reduce the level of gluten to a trace level within the Codex standard. ingredient was first introduced as a basis for the staple gluten-freeWhen a food has less than 20 parts per million (ppm) of gluten so it is safe for people with coeliac disease to eat. substitute products like flour and bread to improve the quality and texture of the products. It must always appear in an ingredients list if it has been used.

  • Who decides on the Codex standard?

    The Codex standardThe standard by which gluten-free foods are measured. All gluten-free products need to get to below a certain limit to be considered either gluten-free or very low gluten. for glutenA protein that is found in the cereals wheat, barley and rye. is decided by an international body called the Codex Alimentarius Commission which works to protect the health of consumers and ensure fair trade practices in the food trade. 

    Codex standards are based on information from scientists, technical experts and government regulators to provide guidelines and codes of practice on specific topics. Read more about Codex Alimentarius. 

  • Why has the Codex standard for gluten been changed?

    Everyone with coeliac diseaseA condition where a person is unable to eat gluten as it makes their body attack itself. is different in terms of their level of sensitivity to glutenA protein that is found in the cereals wheat, barley and rye. . Most people with coeliac disease can tolerate a low level of gluten without ill effects. However, some people are more sensitive and can only safely eat foods with less than 20ppm of gluten.

    The new dual standard will provide safer limits overall and also help people with coeliac disease to make clearer choices on products they buy. The term gluten-freeWhen a food has less than 20 parts per million (ppm) of gluten so it is safe for people with coeliac disease to eat. will only be used on products with less than 20ppm which will be safe for people with greater sensitivity to gluten.

  • When do changes to the Codex standard come into place?

    The law came into effect in January 2009 but manufacturers have until January 2012 to comply with the law, allowing time for manufacturers to make changes to product ranges and labels. 

  • Where are Coeliac UK’s offices based?

    Coeliac UK’s offices are at 3rd Floor, The Apollo Centre, Desborough Road, High Wycombe, Bucks, HP11 2QW.

    Our Edinburgh office is at Citibase Edinburgh,1  St Colme Street, Edinburgh, EH3 6AA. Tel. 0131 220 8342

  • How is the Charity funded?

    The Charity depends on a variety of funding streams. Our Members pay a small fee, to contribute to the costs of the services they receive, and we rely on donations and other fundraising activities too.

    We work with our commercial partners by offering advertising and sponsorship opportunities and we apply for grants from trusts and government organisations such as the Food Standards Agency and the Health Foundation.

Donations

  • £10
    Could help to produce a Food and Drink Directory, detailing products that are suitable for the gluten-free diet.
  • £15
    Could help to produce 10 information packs for newly diagnosed adults and children. It could also help towards the running costs of our Helpline.
  • £20
    Could help towards the cost of raising awareness of coeliac disease and DH amongst the general public, medical profession and food industries.
  • £50
    Could help towards medical research into all aspects of coeliac disease and DH.
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