Frequently Asked Questions Find everything you need to know about coeliac disease, the gluten free diet and the work we do.
Found 9
Does this app link to the Food and Drink Information?
Yes, the search results will be the same, ensuring that your allergen profile is correct.
I’ve found products in this app that are not in the Food and Drink Information, are they ok?
As long as you’ve selected the gluten free filters, then the products returned will be suitable for your profile. Although it does use similar data sources, this app is not linked to our Food and Drink Information so you may find that the results differ from what you are familiar with.
What is the Guides section for?
This section gives you all the information you need to help understand gluten free labelling, including our new handy video.
Do I need WiFi?
You will need WiFi, 3G, 4G or 5G connectivity to use the app.
How often are products updated?
Product listings are updated weekly.
Can I download the app onto my iPad, Kindle Fire and other tablets?
The app can be downloaded on to an iPad but the barcode scanner may not work.
What are readymade lists for?
We have created lists based on popular products searches, such as breakfast cereals, pizzas and flours.
If I’m not a Member can I still download the app?
There is nothing stopping anyone from downloading the app from the App Store or Google Play Store, however, Coeliac UK Member login details are needed to access the app.
My login details are not working?
Your login details need to be the same email address and password you use to log in to our website and your Membership for Coeliac UK needs to be up to date.
If you’re not sure what your login details are or the status of your Membership follow this forgotten password link - you will then be able to reset your password and check your Membership details via your online account on our website.