FAQ

What can I do if a restaurant does not provide me with allergen information?

By law, restaurants should be able to provide you with information (either written or orally) on any allergens, including cereals containing gluten, in all the dishes they serve. This is as a result of legislation that was brought in at the end of 2014 to improve allergen information for consumers. Read more about the changes brought in with the Food Information Regulations.

Problems or concerns about poor hygiene and safety in a food outlet or a trading standards issue such as food mislabelling on non-compliance with the law should be reported to the local authority.

You can find the local authority for any establishments that you go to by visiting the Food Standards Agency website.

All frequently asked questions