Questions related to: Where is Coeliac UK’s office based?

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Have you tried to keep the membership fee the same?

Yes, Membership fees have been the same for five years and this is only the second fee increase in 11 years. We need to safeguard the membership scheme so we can cover the cost of providing the services. To do this, we carried out financial modelling and made sure that we validated our thinking by looking at the membership fees set by other charities. We’re pleased to say that we’re still one of the most generous, even with the fee increase.

How can I update my contact details?

You can amend your personal contact details, email address and login details in your Scrapbook. You need to be logged in to do this, so if you are not already logged in you'll need to have your username and password at hand. Alternatively you can email us or phone us on 0333 332 2033.

What can I do to help?

There is a range of ways to get involved, and there is something for everyone. Whether you tell your story through being a case study, write to your MP, collect signatures for a petition or host an event, everything helps to raise awareness about coeliac disease.

What is special about Coeliac UK?

Coeliac UK is the only national Charity supporting people with coeliac disease in the UK. It is also the biggest coeliac society in the world and regularly shares knowledge and advice with international colleagues. What’s more, in 2005 Coeliac UK funded the largest ever series of research projects into coeliac disease.

Is it worth me renewing my membership with Coeliac UK?

Yes, together we continue to make a difference so no one’s life is limited by gluten. Our resources will help you with every aspect of your gluten free life.

As our reminder, with our Membership you will get:

  • Our essential Food Information Service listing over 150,000 gluten free and mainstream, products, updated daily
  • Our Live Well Gluten Free app to scan and check food as you shop and search over 3,000 gluten free accredited venues
  • Over 1,000 recipes for every occasion in our Home of Gluten Free Recipes
  • Travel tips to keep you safe in our travel guides
  • Over £250 worth of exclusive food, drink  product offers each year, straight to your inbox
  • Support and events through our local groups near you
  • One to one support through our Member2Member scheme, ideal for parents or newly diagnosed
  • Our flagship magazine Live Well Gluten Free keeping you up to date on all things gluten free
  • And much more!

How can I give feedback about Coeliac UK?

So that we can constantly improve and update our services, we are always pleased to receive comments on the way we operate. Please get in touch to let us know what you think.

I am a journalist, who can I contact?

If you have any queries relating to an article please email media@coeliac.org.uk or 01494 416372. The charity holds a database of case studies and would be happy to arrange interviews as required. We routinely issue news releases which attract national and local coverage.

Do Coeliac UK have any celebrity supporters?

Yes, the following celebrities are supporters of Coeliac UK:

 

  • Caroline Quentin
  • Chris Bavin
  • Dr Chris Steele MBE
  • Craig MacLean MBE
  • Jane Devonshire
  • Michael Obiora
  • Mari Wilson
  • Margo Buchanan
  • Phil Vickery

 

Why are you putting up the membership fee?

Charities operate in an increasingly digital world and printing and postage costs have negatively impacted the entire sector. We have been trying to absorb these increased costs by using other sources of charity income to deliver the membership scheme and by limiting other areas of work. However, this isn’t a sustainable approach and if we want to keep on driving change and improvements for people living gluten free, we have no other choice but to slightly increase fees.

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