Our coronavirus timeline


We've been working tirelessly to ensure that everyone who needs to live gluten free can continue to get the support they need, during and after the coronavirus crisis.

View a timeline of our activities below to see the incredible difference that your support makes, and why our gluten free community is more important than ever. 



  • 28 February –  We reviewed the Government guidance and developed our initial statement on covid-19 and coeliac disease with the help of our Health Advisory Council




  • Helpline calls/social media enquiries reach 500% increase on the same period last year
  • 17 March – UK Government guidance issued for those who should be “particularly stringent” in following social distancing measures - we revised our guidance for people with coeliac disease to align with this
  • 18 March – All recipes in our Home of Gluten Free Recipes are made available to non members to better support our gluten free community
  • 20 March – We wrote to the Department for Environment Food and Rural Affairs (DEFRA) and British Retail Consortium (BRC) to seek clarity on any measures being put in place to help people with coeliac disease find gluten free food
  • 23 March – UK lockdown began, and we updated our position in line with Government guidance with the help of our Health Advisory Council
  • 24 March - We launched a social media appeal to help spread the message about the impact of panic buying of gluten free products, asking consumers to consider those who rely on gluten free food for their health
  • 24 March - Q&A with Dr Peter Gillett, member of our Health Advisory Council published
  • 26 March - In response to our community struggling to maintain a gluten free diet because of panic buying, we mobilised our networks, speaking to manufacturers and retailers to provide links to gluten free food and support for a gluten free diet
  • 27 March – We launched an appeal to save the future of Coeliac UK, and introduced our online coronavirus hub, with tailored information for our community
  • 30 March -  We produced guidance to support gluten free accredited restaurants responding to the crisis by starting to provide takeaway gluten free food
  • 31 March – We spoke with DEFRA to share how our community has been affected by panic buying and difficulties in sourcing gluten free food in supermarkets


  • 2 April – We extended Member2Member volunteer support to help those most isolated
  • 6 April – We increased the number of communications we sent out to our Local Group volunteers to keep them up to date with rapidly changing information
  • 9 April - Launch of food survey to understand the issues facing people with coeliac disease when shopping for gluten free food to support our discussions with our networks
  • 24 April - Launch of new digital resource with support tailored to newly diagnosed, to help support them while routine appointments are cancelled by NHS
  • 27 April – Change to UK Government guidance. Clarification on which patients fall into the ‘clinically vulnerable’ sought from Public Health England and Department of Health 
  • 29 April – Engaged volunteers to support vulnerable groups as identified in our survey


  • 4 May/15 May - Results of survey shared with DEFRA and BRC to highlight the needs of people with coeliac disease in finding gluten free food
  • 11 May - Results of food survey shared with retailers to highlight the needs of people with coeliac disease in finding gluten free food
  • 15 May – We contacted and offered support to the most vulnerable of our community as identified in our food survey
  • 11–17 May – Launch of Gluten Free Community Week, to better connect our gluten free community and bring us together virtually in these difficult times
  • 13 May – Dr Elizabeth Soilleux videos published detailing her covid-19 research
  • 14 May – Letter sent to Public Health England and Dept of Health seeking clarification on where people with coeliac disease fall into in the current guidance on ‘clinically vulnerable’
  • 29 May – Submission made to Scotland Covid-19 committee


  • 3 June - Coeliac UK joins Healthcare Charity Alliance, a group of healthcare charities, to make the case to Government for investment in charities providing support for vulnerable patient groups
  • 11 June - BSG launch no-biopsy guidelines for some adults, to help reduce diagnosis waiting times for some adults with a positive antibody blood test whilst the NHS is focused on COVID-19
  • 16 June –We begin development of the Gluten Free Kitchen Checklist to support gluten free accredited venues with a risk assessment on gluten free food production in kitchen environments with social distancing measures in place 
  • 16 June - The need for clarification from Welsh Government on guidance for people with coeliac disease discussed at Wales Cross Party Group on coeliac disease and dermatitis herpetiformis
  • 25 June – Reply from Public Health England on the position for people with coeliac disease in support of our interpretation of the Government guidance that people with coeliac disease who have no other conditions do not need to shield


  • 4 July - England opens up some bars, cafés and restaurants and we launch additional information in our hub to support consumers in understanding the phased openings which then begin across the UK
  • 15 July – Scotland begins opening cafés, restaurants and bars
  • 27 July – We launch the Challenge Weekend  in response to cancellation of fundraising events, to support the funding gap
  • 31 July – Chancellor Rishi Sunak responds to Healthcare Charity Alliance open letter regarding the funding gap for medical charities


  • 3 August - Wales begins opening up cafés, restaurants and bars
  • 5 August – “Healthcare Charity Alliance” issue a press release with a call to action for the Government to recognise and support the role of healthcare charities

Thank you

None of this would be possible without the support of our incredible gluten free community - it's because of you that we can continue to be here for everyone who needs to live gluten free, today and tomorrow.

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