Membership

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If you have any questions about your Membership, becoming a Member or what to update your contact details or prefences then please complete the enquiry form below.

By pressing submit you confirm that you have read and understood our privacy policy and that you are happy to be contacted by Coeliac UK relating to the purpose of your request. Our commitment to you is that we will respect any personal data you share with us, and keep it safe.

If your enquiry is related to the Food Information Service, or LWGF App, please see our FAQ page here where advice and interim support can be found.

We are aware that our service has unfortunately encountered a recent technical issue. The technical team are aware and are working hard to find a solution as soon as possible. We will also update our FAQ page when further information is available.

Thank you for your patience and continued support.

Membership

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Frequently Asked Questions

How do I become a member of Coeliac UK?

Joining Coeliac UK is easy, visit our website and choose the membership package and type that best meets your needs.

For further information about our membership packages please call our Helpline on 0333 332 2033 between 10am and 4pm Monday to Friday or email generalenquiries@coeliac.org.uk  

How do I activate my account?

Have you looked at our easy activation guide? Read our easy steps and watch our YouTube video on how to activate.

If you have tried the above and it still doesn’t work email us or call us on 0333 332 2033 and select option 5.

How can I update my contact details?

You can amend your personal contact details, email address and login details in your Scrapbook. You need to be logged in to do this, so if you are not already logged in you'll need to have your username and password at hand. Alternatively you can email us or phone us on 0333 332 2033.

How do I login?

Have you activated your account?

You need to activate your account to generate your login details to access the Member area of the website and your app.

If you’ve already activated...

...then you login with the email address you have given us and the password you created. This will be a minimum of eight characters, at least one will be a capital letter and it will include a number. Please double the check the details you are trying to login with.

If you have forgotten your password you can reset it here.

If your membership has lapsed then you will not be able to login to the app. You can renew easily online by logging to our website and following the steps to renew your membership. Once you’ve renewed you will be able to login to the app.

If you have tried all of the above and it still doesn’t work email us or call us on 0333 332 2033.

Is it worth me renewing my membership with Coeliac UK?

Yes, together we continue to make a difference so no one’s life is limited by gluten. Our resources will help you with every aspect of your gluten free life.

As our reminder, with our Membership you will get:

  • Our essential Food Information Service listing over 150,000 gluten free and mainstream, products, updated daily
  • Our Live Well Gluten Free app to scan and check food as you shop and search over 3,000 gluten free accredited venues
  • Over 1,000 recipes for every occasion in our Home of Gluten Free Recipes
  • Travel tips to keep you safe in our travel guides
  • Over £250 worth of exclusive food, drink  product offers each year, straight to your inbox
  • Support and events through our local groups near you
  • One to one support through our Member2Member scheme, ideal for parents or newly diagnosed
  • Our flagship magazine Live Well Gluten Free keeping you up to date on all things gluten free
  • And much more!
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