FAQ

Why can't I install the app?

Our app works on:

  • iPhone 13+
  • Android 8+

If you already have the Gluten Free Food Checker or Gluten Free on the Move app on your phone, it will automatically be replaced by the new Coeliac UK Live Well Gluten Free app icon. You will need WiFi, 3G, 4G or 5G connectivity to launch the app and simply click on the icon image and log in with the email address you used to sign up for membership and your membership password.   

We are committed to helping our Members get access to information and services to help them manage their condition, and we will continue to deliver improvements where possible.

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