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Frequently Asked Questions

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Why do you not have barcodes for all products listed in the Directory?

Since the development of our mobile app, barcodes have become an important piece of information to ensure that the scanning function works. Manufacturers and retailers with online shops list all their products, not just gluten-free ones, including the barcode information with Brandbank. We have been working with Brandbank to increase the number of products listed in the directory and the percentage with barcodes. By using this data we have been able to increase the number of products listed in the 2015 directory by 50% and the number of products with barcodes to 97%.

Are there any incentives for pharmacists taking part in the Community pharmacy supply of gluten-free foods scheme?

Introducing a pharmacy led supply scheme allows better stock control of gluten-free foods for pharmacists as well as providing a more flexible service to improve the patient experience.

Pharmacists and GP dispensaries are paid a service charge at six monthly intervals for each patient who accesses the service. When the scheme in Northamptonshire was introduced it was run as an Enhanced Service with funding for this element of the contract coming from Primary Care Contracting budgets.

What should I do if my local restaurant hasn’t heard about the law on gluten-free?

Give them more information about the law or pass them onto us and we can help. We have lots of information in our Food Industry Professionals section.

Can the Community pharmacy supply of gluten-free foods scheme be followed in rural and urban areas?

There is no reason why this scheme cannot be successful in either rural or urban areas. Using an online claim service would ensure efficiency and that GP dispensaries work to the same enhanced service contract as the pharmacies.

Does Coeliac UK have information on travelling abroad?

Our Holidays and Travel section has useful information for planning a trip abroad as well as in the UK. We also have information sheets and translations for over 50 countries for you to download to help you while you are away.

If I can’t get gluten free food on prescription will I have to eat gluten containing foods and make myself ill?

We understand how difficult it might be to manage without prescriptions. Gluten free staple foods like bread are key products in managing the diet from both a nutritional and practical standpoint so more care will be needed. We are trying to make it easier by providing advice for managing a gluten free diet on a budget.

Can I volunteer if I work full time?

Yes. Many of our volunteers work full time. We aim to provide flexible roles which can be carried out around your other commitments, be they work, family or leisure.

Is Chinese soy sauce gluten-free?

No. Chinese soy sauce is traditionally made with wheat, which makes it unsuitable for people with coeliac disease. If wheat flour has been used as an ingredient, this must be listed on the ingredients list. Gluten free versions are available in the 'Free From' section of most major supermarkets. There are also some types of tamari soy sauce which are suitable. These are listed in our Food and Drink Directory.

 

Can the Community pharmacy supply of gluten-free foods toolkit be used for individual GP dispensing practices?

It would be difficult to set up a pharmacy led supply scheme as an independent. If you are interested in setting up a pharmacy led supply scheme we would recommend speaking with your local Clinical Commissioning Group and other GP surgeries in your area to consider the potential for collaboration.

Items supplied on prescription are reimbursed through the national Prescription Pricing Department (PPD). The PPD receives all prescriptions dispensed and reimburses individual pharmacies and GP dispensaries accordingly.The cost of each prescription is taken from the appropriate GP surgery prescribing budget. In Northamptonshire, when the pharmacy led supply scheme was introduced in 2006, the funds came from the existing Primary Care Trust (PCT) prescribing budget.

What are my rights and obligations as a Member?

You can download our full Memorandum and Articles of Association which will explain all the rules underpinning the Charity.

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