About us FAQs

Frequently Asked Questions

Does Coeliac UK fund research?

Every year the Charity invests a lot of money into research. Some of that research is looking at the underlying genetic make up of people with coeliac disease while other research looks at the day to day impact on people living with the condition. We are the largest investor in research into coeliac disease in the UK. We usually advertise for applications to research grants annually in the medical press.

How is the Charity funded?

The Charity depends on a variety of funding streams. Our Members pay a small fee, to contribute to the costs of the services they receive, and we rely on donations and other fundraising activities too. We work with our commercial partners by offering advertising and sponsorship opportunities and we apply for grants from trusts and government organisations such as the Food Standards Agency and the Health Foundation.

Where are Coeliac UK’s offices based?

Coeliac UK main office:

3rd Floor Apollo Centre
Desborough Road
High Wycombe
Bucks
HP11 2QW

Tel: 0333 332 2033

Scotland office:

Regus
83 Princes Street
Edinburgh
EH2 2ER.

Tel: 0131 357 4614

Wales office:

Hastings House
Fitzalan Place
Cardiff
CF24 0BL

Tel: 02920 499732

I have just been diagnosed with coeliac disease, how can I join Coeliac UK?

Coeliac UK gives you up to date information and support about your diet and health and as a Member, you will also have access to a range of exclusive services. You can join online or contact our Membership Team on 0333 332 2033 or generalenquiries@coeliac.org.uk.

On receipt of your application we will send out your Welcome Pack which includes Your Gluten Free Life booklet, a Gluten Free Checklist, offers and product information and your Food and Drink Guide.

What are my rights and obligations as a Member?

You can download our full Memorandum and Articles of Association which will explain all the rules underpinning the Charity.

I am a journalist, who can I contact?

If you have any queries relating to an article please email Kate Newman on kate.newman@coeliac.org.uk or 07952071014. The charity holds a database of case studies and would be happy to arrange interviews as required. We routinely issue news releases which attract national and local coverage.

How can I give feedback about Coeliac UK?

So that we can constantly improve and update our services, we are always pleased to receive comments on the way we operate. Please get in touch to let us know what you think.

What can I do to help?

There is a range of ways to get involved, and there is something for everyone. Whether you tell your story through being a case study, write to your MP, collect signatures for a petition or host an event, everything helps to raise awareness about coeliac disease.

How much does it cost to call your Helpline?

With our 0333 number, you’ll spend no more on the call than you would for 01 or 02 landline numbers. If you’re calling from a mobile with an inclusive minutes package, your call to us will come out of your minutes allowance. From a landline, calls to the 0333 number are charged at local rate. Calls from payphones can cost more. 

Do Coeliac UK have any celebrity supporters?

Yes, the following celebrities are supporters of Coeliac UK:

 

  • Caroline Quentin, Coeliac UK's Patron
  • Chris Bavin
  • Dr Chris Steele MBE
  • Craig MacLean MBE
  • Jane Devonshire
  • Michael Obiora
  • Mari Wilson
  • Margo Buchanan
  • Phil Vickery