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Frequently Asked Questions

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What mobile phones will the app work on?

This app will work on iPhone models 4 and above and Android smartphones that can download apps from the Google Play store.

Blackberry devices are included in the Google Playstore list however they are not compatible with Gluten free food checker.

Why have you developed another app?

FoodMaestro have adapted their app on our behalf to give our Members an alternative option to help find suitable products. As well as identifying gluten-free foods, this app gives you more options so you tailor the search results to additional dietary preferences.

Does this app link to the Food and Drink Directory?

No, although it does use similar data sources this app is not linked to our Food and Drink Directory so you may find that the results differ from what you are familiar with.

What’s the difference between Gluten Free Food Checker and Gluten-free on the Move?

Although the concept of this app is very similar to Gluten-free on the Move it is not linked to our Food and Drink Directory which means it lists more products. It has extra functionality so you can tailor the search results to additional dietary preferences.

Gluten-free on the Move is an extension of our Food and Drink Directory and also has our Venue Guide so you can find venues to eat out.

Is this replacing your Gluten-free on the Move app?

This app works differently to Gluten-free on the Move as it focuses solely on food. We want both apps to run alongside each other and find out what works best for our Members. Gluten-free on the Move still holds our Venue Guide.

Where can I find my Scrapbook on this app?

Gluten Free Food Checker is not linked to your Scrapbook on our website. It only uses the same login details to verify you are a Member of Coeliac UK. If you want to access your Scrapbook items you will need to log in to your account via our website.

How do I use the barcode scanner?

Select the barcode scanner icon and position the barcode in the centre of the screen. The barcode will scan automatically. If the barcode will not scan you can manually enter the barcode number by selecting this icon:

 

 GF food checker barcode scanner resized

 

For some Android mobile devices the scanner will only work if the device is held in a portrait position and the barcode in a landscape position.

I’ve found products in this app that are not in the Food and Drink Directory, are they ok?

As long as you’ve selected the gluten-free filters, then the products returned will be suitable for your profile. Although it does use similar data sources this app is not linked to our Food and Drink Directory so you may find that the results differ from what you are familiar with.

If I’m not a Member can I still download the app?

There is nothing stopping anyone from downloading the app from the App Store or Google Play Store however Coeliac UK Member login details are needed to access the app.

Why are there more products in this app than in the Food and Drink Directory?

Our Food and Drink Directory does not include products that are naturally gluten-free, such as fruits, vegetables and plain meat and fish. However, these are included in the product listings in Gluten Free Food Checker so this is why you may find that the results differ from what you are familiar with.

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