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Frequently Asked Questions

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My login details are not working?

Your login details need to be the same email address and password you use to log in to our website and your Membership for Coeliac UK needs to be up to date. If you’re not sure what your login details are or the status of your Membership follow this forgotten password link. You will then be able to reset your password and check your Membership details via your online account on our website.

Do I need WiFi?

You will need WiFi, 3G or 4G connectivity to use the app.

Where do I find the barcode scanner?

The barcode scanner icon can be found on the homepage next to ‘Scan to check food’:

GF Food Checker scanner

 

It can also be found in the top right corner, next to the magnifying glass, on any other page within the app:

GF Food Checker scanner

What is the Guides section for?

This section gives you all the information you need to help understand gluten-free labelling, including our new handy video.

Can I download the app onto my iPad, Kindle Fire and other tablets?

The app can be downloaded on to an iPad but the barcode scanner may not work.

How much does the Gluten Free Food Checker app cost?

You do not need to pay for the app as it is included within your existing Membership fee.

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0333 332 2033
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