Questions related to: Why don’t you just stop providing some of the Membership services that are not used?

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I already find it difficult to pay the fee.

We will still offer the different Membership fee categories and payment options, for example a Direct Debit for £2 per month, if appropriate for you. We never want the Membership fee to be a barrier to information and are more than happy to discuss your Membership on a case by case basis. Please contact our Helpline team on 0333 332 2033 or email generalenquiries@coeliac.org.uk

Have you tried to keep the membership fee the same?

Yes, Membership fees have been the same for five years and this is only the second fee increase in 11 years. We need to safeguard the membership scheme so we can cover the cost of providing the services. To do this, we carried out financial modelling and made sure that we validated our thinking by looking at the membership fees set by other charities. We’re pleased to say that we’re still one of the most generous, even with the fee increase.

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