Nutrisure recalls Naturya Hemp Protein Powder due to undeclared gluten

2 December 2021

Nutrisure Ltd is recalling Naturya Hemp Protein Powder because it contains gluten, which is not mentioned on the label. This means the product is a possible health risk for anyone with coeliac disease and/or an allergy or intolerance to gluten. This batch was only sold in Sainsbury’s stores.

Product details

Naturya Hemp Protein Powder
Pack size: 100g
Batch code:  W02135
Best before: end of March 2024
Allergens: Gluten

Risk statement

Allergen(s): Gluten

This product contains gluten making it a possible health risk for anyone with coeliac disease and/or an allergy or intolerance to gluten.

Action taken by the company

Nutrisure Ltd is recalling the above product from customers. The company has also issued a point-of-sale notice to its customers. This notice explains to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

Customer notice: Naturya Hemp Protein Powder

Our advice to consumers

If you have bought the above product and have coeliac disease and/or an allergy or intolerance to gluten, do not eat it. Instead, return it to the store from where it was bought for a full refund.

Eating gluten by accident

If you have coeliac disease and eat gluten by mistake, you would usually start to have symptoms a few hours after eating it and the symptoms can last from a few hours to several days. The effects vary from person to person and depend on how much gluten you’ve eaten, how sensitive you are and how long you have been on a gluten free diet.

If you make the occasional mistake and eat gluten by accident, it’s unlikely to cause lasting gut damage. It's a learning process and we can support you and help you because we understand what you are going through. Our helpline is staffed with dietitians and food experts who are here to help you with advice and support. Call us on 0333 332 2033.

What to do if you have symptoms

If you have diarrhoea or you are vomiting, it’s important to keep yourself well hydrated by drinking lots of water. Some people find that taking medication to treat constipation, diarrhoea or headaches can ease symptoms, but check with your pharmacist or GP.

The most important thing is to get back onto your gluten free diet to try to prevent further symptoms. If your symptoms are very severe or do not improve, speak to your GP.

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