Questions related to: What is the Guides section for?
What mobile phones will the app work on?
This app will work on iPhone models 4 and above and Android smartphones with software 6.0 and above.
We have chosen to develop the app for the iPhone and Android phones because our membership surveys indicate that these devices are the most commonly used. However, as with all technology, the situation is constantly changing and we will be monitoring trends to assess when investment in new platforms for the app is justified.
Why have you developed another app?
FoodMaestro have adapted their app on our behalf to give our Members an alternative option to help find suitable products. As well as identifying gluten free foods, this app gives you more options so you tailor the search results to additional dietary preferences.
Does this app link to the Food and Drink Information?
Yes, the search results will be the same, ensuring that your allergen profile is correct.
What’s the difference between Gluten Free Food Checker and Gluten Free on the Move?
Although the concept of this app is very similar to Gluten Free on the Move it is not linked to our Food and Drink Information which means it lists more products. It has extra functionality so you can tailor the search results to additional dietary preferences.
Is this replacing your gluten free on the move app?
This app works differently to gluten free on the Move as it focuses solely on food. Whereas gluten free on the move is our Venue Guide app. We want both apps to run alongside each other and find out what works best for our Members.
Where can I find my Scrapbook on this app?
Gluten Free Food Checker is not linked to your Scrapbook on our website. It only uses the same login details to verify you are a Member of Coeliac UK. If you want to access your Scrapbook items you will need to log in to your account via our website.
How do I use the barcode scanner?
Select the barcode scanner icon and position the barcode in the centre of the screen. The barcode will scan automatically. If the barcode will not scan you can manually enter the barcode number by selecting this icon:
For some Android mobile devices the scanner will only work if the device is held in a portrait position and the barcode in a landscape position.
I’ve found products in this app that are not in the Food and Drink Information, are they ok?
As long as you’ve selected the gluten free filters, then the products returned will be suitable for your profile. Although it does use similar data sources, this app is not linked to our Food and Drink Information so you may find that the results differ from what you are familiar with.
Why are there more products in this app than in the Food and Drink Guide?
Our Food and Drink Guide does not include products that are naturally gluten free, such as fruits, vegetables and plain meat and fish. However, these are included in the product listings in the Gluten Free Food Checker App, so this is why you may find that the results differ from what you are familiar with.