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Frequently Asked Questions

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Can the Community pharmacy supply of gluten-free foods scheme be followed in rural and urban areas?

There is no reason why this scheme cannot be successful in either rural or urban areas. Using an online claim service would ensure efficiency and that GP dispensaries work to the same enhanced service contract as the pharmacies.

What does this mean for Scotland/Wales/Northern Ireland?

There are currently no proposals to amend services in Scotland, Wales or Northern Ireland. The consultation only covers England.

Where can I find information to support hospital caterers on providing gluten-free food?

Coeliac UK has produced an online training course for caterers. Further information on the course can be found on the Coeliac UK website.

How can Coeliac UK support my fundraising?

We are grateful to all of our fundraisers for taking the time to raise vital funds for Coeliac UK and to help you in your efforts, we can provide you with some key fundraising materials. Whether you’d like a t shirt sporting the Coeliac UK logo to wear at an event, a collection box, a banner, balloons, posters or anything else, please get in touch with our Fundraising Team and we’ll be able to supply you with these.

I want to hold a fundraising event for Coeliac UK, where do I start?

Download our Fundraising Pack, it is full of great ideas and tips to make your fundraising a success. Once you have decided on your event contact the Fundraising Team for fundraising material including t shirts, collection boxes, banners, balloons, posters and many more materials to help make your event a success. 

I don’t see how my small contribution can make a difference.

Campaigning is about getting people who can create change to listen to what you’re saying. This is a slow process which can often mean repeating the same thing in different ways, to the same audience. The more people that get involved in a campaign, the more impact it will have. We rely on local people like yourself, to help us make a difference in your local community. If a lot of people get involved in communities across the country, then the activity joins up and creates a national campaign.

What qualifications and experience is required?

Coeliac UK volunteers have a range of backgrounds and skills but are united in their goal to help the Charity. We do not ask for any specific qualifications and no previous experience of volunteering is necessary. The roles have been designed to be flexible so that you can tailor them to your experiences and strengths

What support am I given as a volunteer?

There is a team at High Wycombe dedicated to supporting you. They will provide you with the materials and tools you need to support you in your role.

Are there any incentives for pharmacists taking part in the Community pharmacy supply of gluten-free foods scheme?

Introducing a pharmacy led supply scheme allows better stock control of gluten-free foods for pharmacists as well as providing a more flexible service to improve the patient experience.

Pharmacists and GP dispensaries are paid a service charge at six monthly intervals for each patient who accesses the service. When the scheme in Northamptonshire was introduced it was run as an Enhanced Service with funding for this element of the contract coming from Primary Care Contracting budgets.

What does 'gluten-free' really mean?

The term 'gluten-free' implies no gluten, but in practice it is not possible to test for a zero level of gluten. Research has shown that people with coeliac disease are able to safely tolerate a very small amount of gluten. As a result low levels of gluten are allowed in products that are labelled gluten-free. When you see the term gluten-free this means that the food contains no more than 20 parts per million (ppm) gluten.

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